Legal

Privacy Policy

How we protect and handle your personal information

Effective Date: December 21, 2025

At Wolff Diving Tulum, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information.

Information We Collect

Personal Information

  • Name, email address, phone number
  • Certification details and diving experience
  • Medical information (diving medical forms)
  • Payment information for bookings

Automatically Collected

  • IP address and browser type
  • Pages visited and time spent on site
  • Device information

How We Use Your Information

  • check_circleBooking Management: Process reservations and course registrations
  • check_circleSafety: Maintain diving records and medical clearances
  • check_circleCommunication: Send booking confirmations, updates, and safety information
  • check_circleImprovement: Analyze website usage to enhance our services

Data Protection & Security

We implement appropriate technical and organizational measures to protect your personal data:

  • Secure servers and encrypted data transmission
  • Limited access to personal information
  • Regular security assessments
  • Compliance with data protection regulations

Third-Party Services

We may share your information with:

  • Payment processors for secure transactions
  • Certification agencies (TDI, IANTD) for course completion
  • Insurance providers when required
  • Email services for communications

We never sell your personal information to third parties.

Your Rights

You have the right to:

  • verified_userAccess: Request a copy of your personal data
  • editCorrection: Update or correct your information
  • deleteDeletion: Request deletion of your data (subject to legal requirements)
  • blockOpt-out: Unsubscribe from marketing communications

Cookies

We use cookies to improve your browsing experience. You can control cookie settings through your browser preferences. Essential cookies are necessary for website functionality.

Contact Us

For privacy-related questions or to exercise your rights:

Changes to This Policy: We may update this privacy policy periodically. The effective date at the top indicates the last revision. Continued use of our services after changes constitutes acceptance.